Policies

REGISTRATION POLICIES

  1. Payment is due with on or before the first class. 
  2. You can join our program at anytime and you will be prorated into the current session.
  3. We require that you have a credit card on file unless paying in full.
  4. Academy participants must give 45 days written notice when cancelling.
  5. Credits and/or Makeups will be given for classes cancelled by The Tennis Park.
  6. No refunds once the program has started. If you are injured or ill we will freeze your account and apply the credit for future use. 
  7. Coaches reserve the right to move your child to the proper class based on ability.
  8. If the class is not held due to a holiday, then there is no charge for the class.
  9. Any invalid card that is run, for any reason, will result in a $25 fee


MEMBERSHIP & COURT RESERVATIONS

  1. The Tennis Park at Whispering Oaks is a Membership based club.
  2. Membership dues & Guest Fee's go to help pay for the upkeep and maintenance of the facilities.
  3. Only members of The Tennis Park at Whispering Oaks, in good standing may use the online reservation system and the tennis courts. You need a user name and password to use the online system. Online court reservation system.
  4. Tennis court reservations may be made up to 4 days in advance.
  5. Cancellations must be made at least 24 hours in advance. Failure to show for a reservation and failure to cancel the reservation, will be given a warning the first incident. Individuals reserving the courts who repeatedly fail to show or to cancel, will be restricted from using the reservation system.
  6. Members may reserve court time for 30, 60 or 90 minutes maximum. Members are allowed one reservation per day. No back to back reservations are allowed to extend time.
  7. When not reserved on-line, court use is on a first-come basis.
  8. Court reservations will be forfeited 10 minutes after posted reservation time and courts then will become available on a first-come, first-served basis.
  9. Proper tennis shoes and tennis apparel must be worn while on the courts, this includes shirts.
  10. Only players are allowed on the court. Those not playing tennis must remain outside the fence.
  11. Players should not interrupt play or distract players on the other court for any reason including the following: 1. Retrieving balls during play of a game. 2. Loud or continued talking or playing of music 3. Entering or exiting the courts by walking behind other player.
  12. Only members have court keys.
  13. Guest fee's are $10.00.  We use the honor system for payments. Please drop off payment at the clubhouse or email This email address is being protected from spambots. You need JavaScript enabled to view it. to charge. Members are responsible for paying for guests. The club does not collect from guests. 
  14. Children under 12 must be accompanied by an adult.
HOLIDAYS
The club is open on the following holidays.We will not have regular tennis classes on these dates however, private lessons can be arranged and many holidays we run specialty classes.

We observe Labor Day Monday, Halloween, the week of Thanksgiving, the two-week vacation before and after Dec 25th, Martin Luther King Day, Presidents Day, the week of Spring Break and last weekend, the weekend of Easter including Good Friday, Battle of Flowers, Mother’s Day, Memorial Day Weekend, Father’s Day and the 4th & 5thof July.
Class sizes: A minimum enrollment of 3 players is required for a class to begin. Registration is on a first come, first served basis. The Tennis Park reserves the right to cancel programs due to insufficient enrollment. We do our best to keep our ratio of students to players at no more than 6:1. Occasionally this will fluctuate due to makeups for bad weather.

IN-HOUSE LEAGUES
League matches will be made up at the end of the session. The only time we do not add matches to the end of the season is when they run into the Winter Holidays, then they are cancelled and a new league will start the following year.