Club Policies | The Tennis Park at Whispering Oaks, San Antonio

Policies

REGISTRATION POLICIES

  1. Payment is due before the first class. 
  2. You can join our program at anytime, if there is room, and you will be prorated into the current session.
  3. Academy participants must give 30 days written notice when cancelling.
  4. Credits and/or Makeups will be given for classes cancelled by The Tennis Park.
  5. No refunds once the program has started. 
  6. Coaches reserve the right to move your child to the proper class based on ability.
  7. All classes must be made up within the same season.
  8. Any invalid card that is run, for any reason, will result in a $25 fee
  9. The Tennis Park reserves the right to cancel programs due to insufficient enrollment. 
  10. Ratio of students to coaches is 6:1. However many classes are 4 or 5 to 1. 


MEMBERSHIP & COURT RESERVATIONS

  1. The Tennis Park at Whispering Oaks is a Membership based club.
  2. Membership dues & Guest Fee's go to help pay for the upkeep and maintenance of the facilities.
  3. Only members of The Tennis Park at Whispering Oaks, in good standing may use the online reservation system and the tennis courts. You need a user name and password to use the online system. Online court reservation system.
  4. Tennis court reservations may be made up to 4 days in advance.
  5. Cancellations must be made at least 24 hours in advance. Failure to show for a reservation and failure to cancel the reservation, will be given a warning the first incident. Individuals reserving the courts who repeatedly fail to show or to cancel, will be restricted from using the reservation system.
  6. Members may reserve court time for 30, 60 or 90 minutes maximum. Members are allowed one reservation per day. No back to back reservations are allowed to extend time.
  7. When not reserved on-line, court use is on a first-come basis.
  8. Court reservations will be forfeited 10 minutes after posted reservation time and courts then will become available on a first-come, first-served basis.
  9. Proper tennis shoes and tennis apparel must be worn while on the courts, this includes shirts.
  10. Only players are allowed on the court. Those not playing tennis must remain outside the fence.
  11. Players should not interrupt play or distract players on the other court for any reason including the following: 1. Retrieving balls during play of a game. 2. Loud or continued talking or playing of music 3. Entering or exiting the courts by walking behind other player.
  12. Only members have court keys.
  13. Guest fee's are $10.00.  We use the honor system for payments. Please drop off payment at the clubhouse or email This email address is being protected from spambots. You need JavaScript enabled to view it. to charge. Members are responsible for paying for guests. The club does not collect from guests. 
  14. Children under 12 must be accompanied by an adult.

HOLIDAYS
The club is open on the following holidays. We will not have regular tennis classes on these dates however, private lessons can be arranged and many holidays we run specialty classes.

We observe Labor Day Sunday & Monday, Halloween, the week of Thanksgiving, the two-week school vacation before and after Dec 25th, Martin Luther King Day, Presidents Day, the week of Spring Break and last weekend, the weekend of Easter including Good Friday, Battle of Flowers, Mother’s Day, Memorial Day Weekend, Father’s Day and the week of July 4th .



Notice: prices advertised and listed reflect cash payment. To pay with cash or check come into the clubhouse. Credit card payments will include a 3.5% non-cash adjustment.

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